Privacy statement

Welcome to the www.querstadtein.org website. The website is managed by querstadtein e.V. The protection of your personal data which we collect and process during your visit to our website or whilst using our services, is our utmost priority. Your data is protected according to legal regulations. The following includes information about what type of data is collected and processed when visiting our website, using our services and upon which legal regulations this is based. In addition, we will inform you about your rights regarding the processing of your personal data.

1. Data protection 

The subject matter of data protection is personal data. According to article 4, No. 1 DSGVO, this is defined as, all information that relates to an identified or identifiable natural person.  This includes details such as name, postal address, email address or telephone number but also possibly usage data such as an IP address.

2. Data processing 

querstadtein e.V. collects, processes and saves data that you transmit when you visit our website and use our services (e.g. name, address, telephone number, tour booking or subscribing to the newsletter).

Upon visiting our website, the device through which you open the website automatically transmits log data (connection data) to our server. Log data contains for example, the IP address of the device through which you access the website. We only save IP addresses in as far as it is required for the delivery of our services. The IP addresses are deleted within an appropriate timeframe.

3. Lawfulness of personal data processing. 

We process personal data only in compliance with the relevant data protection regulations.  That means that data is only processed if there is a legal permit or consent.

We meet organizational, contractual and technical safety requirements according to the latest technical standards to ensure that legal requirements are met, in order to protect the data we administrate from unintentional or malicious manipulation, loss, damage or against unauthorized access.

querstadtein e.V. only provides authorities and third parties with data according to statutory provisions or judicial order. Information to authorities can be provided when based upon a legal requirement in the case of the prevention of danger or in pursuit of a criminal case.  Third parties only receive information if required by law.

It is hereby expressly forbidden to use contact data published, as part of the imprint, by third parties in order to send unsolicited advertising and marketing material. The operators of these webpages expressly reserve the right to pursue legal action in the event of unsolicited forwarding of advertising material, for example through spam mailing.

4. Booking of city tours 

If you request a service from us, we will use your personal data without a separate consent, however only as far as is necessary for the delivery of the service or the contract. Following the completion of the contract, your details are blocked from further usage and deleted after all tax and trade related regulations have been fulfilled. Exceptions to this arise when further data usage has been expressly agreed to.

5. Information about the newsletter and consent

If you want to subscribe to our newsletter, in addition to your email address, we need confirmation that you are the owner of the email address and have agreed to receive the newsletter.  We will only collect this information in order to be able to deliver the newsletter and to log our authorization to do so. There will be no transfer of data to third parties.

The subscription to our newsletter takes place in a so-called Double-Opt-In-procedure. That means that following registration, you receive an email that will request that you confirm your registration. This confirmation is necessary so that no one can register with an unknown email address.

Newsletter registrations are logged in order to prove that the registration process follows the legal requirements. This includes saving the registration and confirmation date as well as the IP address. The order is only confirmed once you have clicked on the link in the confirmation e‑mail. The newsletter subscription order and your permission to save the email address can be revoked at any time. Your email will be deleted immediately from the newsletter system.

For the newsletter, we use Newsletter2Go, a service of the Newsletter2Go GmbH, Marie-Elisabeth-Lüders-Str. 1, D‑10625 Berlin. Newsletter2Go is extremely careful with the personal data of their recipients.  Any resale or similar is strictly forbidden.

You can find a link to cancel your subscription of the newsletter at the bottom of every newsletter.

6. Use of Matomo

Our website uses Matomo and is a so-called web analysis service. Matomo uses so-called “Cookies”, these are text files that are saved on your computer and that allow us to analyze the usage of the website. For this purpose, the usage information generated by the cookie (including your shortened IP address) is transmitted to our server and stored for usage analysis purposes, which for our part serves towards web page optimization. During this process your IP address is immediately made anonymous, so that you stay anonymous as a user. The information about your website usage produced by the cookie is not passed on to third parties. You can stop the use of cookies by selecting the appropriate settings in your browser, however then you may not be able to enjoy the full functionality of the website.

7. Google reCAPTCHA

In order to ensure sufficient data security when submitting forms, in certain cases we use the service reCAPTCHA by the company Google Inc. This is primarily used to distinguish whether an input is being made by a natural person or through abusive automated processing. The service includes sending the IP address and any other data required by Google for the service reCAPTCHA to Google. This is subject to the deviating privacy policies of Google Inc. For more information about the Google Inc. Privacy Policy, please visit http://www.google.com/intl/en/privacy or https://www.google.com/intl/en/policies/privacy/.

8. Cookies

Cookies are information sets transmitted from our web server or third-party web servers to users’ web browsers and stored there for later retrieval. Cookies can be small files or other types of information storage. At various points, we use cookies to improve our website and services as well as to enable the use of certain features. The users are informed about the use of cookies in the context of pseudonymous range measurement within this privacy statement. You can adjust your browser so that it informs you before it implements cookies or to block the implementation of cookies. In some instances, certain functions may then not be available to you.

9. Facebook Social Plugins

Our website uses social plugins (“plugins”) from the social network facebook.com which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland (“Facebook”). The plugins are recognizable by one of the Facebook logos (white “f” on blue tile, the terms “Like”, “Like” or a “thumbs up” sign) or are signified by the words “Facebook Social Plugin”. The list and appearance of Facebook Social Plugins can be viewed here: https://developers.facebook.com/docs/plugins/.

A user´s device establishes a direct connection to the Facebook servers when accessing our online services. The content of the plugin is transmitted by Facebook directly to the user´s device and incorporated into the online services. In the process, user profiles can be created from the processed data. Therefore, we have no influence on the amount of data that Facebook collects with the help of this plugin, so we inform users according to best of our knowledge.

By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the online service. If a user is logged into Facebook, Facebook can assign the visit to that Facebook account. When users interact with the plugins, for example, by clicking the Like button or commenting, the information is transmitted from the user device directly to Facebook and stored there. If a user is not on Facebook, there is still the possibility that Facebook will identify and save their IP address. According to Facebook, in Germany only an anonymized IP address is stored.

The purpose and scope of data collection and the further processing and use of the data by Facebook, as well as the related rights and setting options for protecting the privacy of users, can be found in Facebook’s privacy policy: https://www.facebook.com/about/privacy/

If a user is on Facebook and does not want Facebook to collect personal data through the online services and link it to the profile data stored on Facebook, the user must log out of Facebook and delete the cookies before using our online services. Other settings and permissions regarding the use of data for advertising purposes are changeable in the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US-American site http://www.aboutads.info/choices/ or the EU page http://www.youronlinechoices.com/.  The settings are independent of the platforms, which means they apply to all devices such as desktop computer or mobile devices.

10. Twitter buttons

Our website uses Twitter buttons. These buttons are provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.  They are recognizable by terms such as “Twitter” or “follow”, associated with a stylized blue bird. With the help of the buttons it is possible to share a post or page of the offer on Twitter or to follow the provider on Twitter.

When a user calls up a web page containing a button, the browser establishes a direct connection to the servers of Twitter. The content of the Twitter buttons is transmitted by Twitter directly to the user’s browser. Therefore, querstadtein e.V. has no influence on the extent of the data that Twitter collects with the help of this plugin and informs users according to the best of their knowledge. According to Twitter, only the user’s IP address and the URL of each web page are transmitted, but not used for purposes other than the appearance of the button.

Further information can be found in the privacy policy of Twitter at http://twitter.com/privacy

11. Instagram

Functions of the provider Instagram are integrated on our webpages. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, United States. If you are logged in to your Instagram account, you can link the contents of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to link the visit to our webpages with your user account. We point to the fact that we, as the provider of the webpages, do not receive information of the content of the transmitted data and their use by Instagram.

For further information, please visit the Instagram Privacy Policy: http://instagram.com/about/legal/privacy/

12. Rights of the user and data deletion 

Users have the right, upon request, to receive information free of charge about the personal data that we have stored about them.

In addition, users have the right to correct inaccurate data, revoke consent, block and delete their personal information and to file a complaint with the appropriate regulatory authority in the event of unlawful processing.

The data stored with us, is deleted as soon as it is no longer needed and the deletion does not conflict with any statutory storage requirements.

Responsible body in the sense of data protection law

querstadtein e.V.
Lenaustraße 4
12047 Berlin
info [at] querstadtein.org
Tel: +49 30 24 33 94 42

Association registration number:  VR 32861 B AmtsG Charlottenburg
Board according to  §26 BGB: Katrin Elsemann, Nandita Wegehaupt, Marvin Wiek